Frequently Asked Questions

Everything you need to know about shopping with ShopJDM.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on your location and customs processing.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Please visit our returns portal to start your request.

How do I know which size to order?

Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our chart for the most accurate fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Are your products ethically sourced?

Yes, ShopJDM is committed to sustainability and fair labor practices. We partner only with manufacturers who meet high ethical standards and provide safe working conditions.

Can I track my order once it has shipped?

Absolutely. Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery status.